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Author Topic: top boss performance (or lack of)  (Read 32644 times)

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Offline tiff

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top boss performance (or lack of)
« Reply #30 on: September 14, 2010, 11:47:53 AM »
what was the outcome of all this?

WaxDaddy.co.uk

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« Reply #31 on: September 16, 2010, 18:39:40 PM »
Fitz at Top Boss eventually sent me the required engine loom for free along with an air flow meter and a K&N cone filter for it. So i'm happy with that, we have spoken on the phone a few times now and he seems ok and much more helpful that who ever answers the emails for them...

Offline tiff

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« Reply #32 on: September 27, 2010, 18:45:38 PM »
cool - what stage are u at now?

WaxDaddy.co.uk

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« Reply #33 on: October 04, 2010, 22:02:48 PM »
Should be finished in the next few days, finishing touches being done at the moment, Fitz at top boss to thank for that and he's even sorting my broken drivers side window! Top Boss indeed

Offline 3drpete

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« Reply #34 on: October 06, 2010, 20:10:56 PM »
Quote from: WaxDaddy.co.uk
Should be finished in the next few days, finishing touches being done at the moment, Fitz at top boss to thank for that and he's even sorting my broken drivers side window! Top Boss indeed


lol told ya hes a good bloke  

waxdaddy

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« Reply #35 on: November 06, 2010, 20:15:20 PM »
Ok so the car is now 'finished' more or less, in that its back on the road and the 24valver is running.

Top Boss finished the wiring off for me and made up a pair of stainless downpipes, I can't say however i am entirely impressed with the fact i turned up on saturday morning to pick the car up to find it wasn't finished even tho it had been with him for 4 weeks! And considering what i paid him im not happy that parts of the loom were left hanging down and actually touching the road! They also didn't connect my temp sensor or rev counter...

He was reasonably helpful after he found out id slagged him off on here, but i doubt id recommend him to anybody nor will i be using him again.

Least its done now.

alanfordtw-15

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« Reply #36 on: November 13, 2010, 03:25:20 AM »
loom was touching the road!!!!! how can you butcher a simple 24v loom so much that it actually is flailing on the road?!?
conecting the rev couter is a 30 second job.
they sound like the most half arsed outfit going

Offline tiff

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« Reply #37 on: November 20, 2010, 19:58:39 PM »
did you not, in the circumstances, view and check the car over before you took it?
did any other work need doing or was it just the loom?
any recommendation by them or was the car ok?

Offline tiff

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« Reply #38 on: November 21, 2010, 12:10:41 PM »
from what I gather, you haven't exactly been entirely flush on here with info on the state of the car upon delivery and the work that was carried out, so seems unfair if you decide to slag the outfit off but if they wish to state comments with accompanying photo evidence to balance out the issue, you are not happy with this.

odd

waxdaddy

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« Reply #39 on: November 21, 2010, 14:56:40 PM »
Well lets look at it this way Tiff, i turned up on the Saturday morning to pick up the car after being told it was ready only to find it 'still needing a couple of bits doing' and then spent the next 4 hours listening to it misfire and run like a sack of spanners. Is that professional?

How about leaving a screw driver in the engine bay next to the spinning aux belts?

Or the section of loom touching the road?

By the time i was ready to leave i had arranged to send somebody else to a meeting that i was now late for. If it hadn't been for the fact i know people local to the garage i could have ended up on my tod there with a car that wasn't ready.

I got an email from top boss performance this morning, asking me to remove the thread or they would post photo's of the 'state of the car when it arrived'

Its my personal property and he's telling me he will post photo's of it online? is that professional?

Also when my car arrived at top boss to be completed it was looked at and examined by them and i was given a quote for the work that was needed, i didn't argue over the price or that the work wasnt needed so how on earth does it matter in the slightest what state it turned up in?

Offline tiff

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« Reply #40 on: November 21, 2010, 15:14:07 PM »
the way it read was tha the loom was the only thing that needed doing.....

Offline Taps

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« Reply #41 on: November 21, 2010, 16:37:02 PM »
Have been looking at this thread on and off since it was posted, as with all these types of threads you only get one side of the story and not the full story.

Top Boss seem to get there fare share of moans about them on Forums but you very rarely see praise for there work, yet there must be customers who are very happy with what they do else they would have gone out of business ages ago.

I think it would be only fair to them to let them put there side of things in threads such as this, by them I mean Fitz or someone else who actually works for the Company, that way people can make up there own minds on the subject and I'd welcome seeing what they had to say.

If that is not allowed  then threads such as this shouldn't be allowed on forums no matter how justified they might be.

waxdaddy

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« Reply #42 on: November 21, 2010, 17:06:49 PM »
Tiff no the loom wasn't the only thing that needed doing, but i feel that is besides the point, i paid him for the work that was needed and im not disputing that. I'm saying it wasn't up to a very high standard personally.

Fitz can feel free to put his side across, i don't however want him putting photo's of my car and wiring on here without my permission to do so.


On a final note from me, an invoice i have from fitz says as one of the items 'Make good any work we find', i don't think that leaving part of the loom touching the road counts as making good work...

Thats just my personal experience, the guy is still in business so he must have some happy customers, i however am not one of them.

Herak

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« Reply #43 on: November 21, 2010, 19:00:04 PM »
When I pitched up (being fairly local, and in WaxDaddies phonebook) he seemed more interested in telling me he had seen my car around than he was in finishing the job. Oh, and running off to start his car up to try and compete with noise ours made (failed there).. Out comes enough white smoke from the back of Fitz's Sierra for a rave covering the entirety of Glastonbury Fields, a few pops and bangs as he revs the nuts off it (cold!) he then failed to reverse park it.. Left me wondering which skill he has, because none were apparent that afternoon. Still, gave us a giggle to watch.

WaxDaddies car was running (still rough, but running) when I arrived with another Derby Capri lad in the passenger side. We had a look around, taped up exposed bits of wiring ready to contact bodywork/other bits of exposed wiring, and removed a screwdriver ready to fly into the belts the first bump the car went over.

Worst part is I was the guy that told WaxDaddy to see TBP about it in the first place  "Get your loom and ECU from them mate - they're supposed to be the 24v specialists". My advice next time will be the complete opposite.

Not sure what good posting pictures of a partially done conversion will do - WaxDaddy took the car there to have it finished. Of course it's not going to be perfect. Should have been when it left TBP though as that's what WaxDaddy has paid him to do, and as above - specified.

Offline capri v8 driver

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« Reply #44 on: November 21, 2010, 19:07:21 PM »
seems Fitz is all so on this site. hello Fitz, instead off looking, post the pictures here and i hope you tell your side off the story. i cant wait to hear your story and explanation for the things that whent wrong.
« Last Edit: November 21, 2010, 19:09:42 PM by capri v8 driver »
greetz Paul.

Capri V8 Driver.

Offline 3drpete

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« Reply #45 on: November 21, 2010, 19:50:33 PM »
as stated before why didnt you speak to fitz while you were there to sort the problems out! i.e taping/tye rapping the loom up?? we all miss things as were only human! as for the screwdriver , do you really think it was left there to JUMP in to the aux belts on purpose ( i dont think so) as again its a human error thats being blown up, i mean weve all left something under a bonnet, so this dosent even come into how proffesional fitz is!

it just makes me mad how some 1 will come on to a public forum to try and ruin somebodys reputation over a screw driver and him revving his car up and failing to reverse park!! but at least it made you giggle hey!

fitz has done alot and help,d me out alot on my 24v 3dr sierra and the work is brilliant, he came to my house late after work to sort problems out (that got sorted) you dont get many garages doing that for free!!

so all im saying is dont slag off people when theyve not had the chance to get his screwdriver back or pick up the bit of loom on the road, or maybe he should of revved his sierra louder to impress ya hey

sorry for the rant but theres enough people to say the bad points but not enough to say the good !!!!!!!!!!!!!

rant over

pete


Herak

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« Reply #46 on: November 21, 2010, 20:25:00 PM »
Lots of human errors in one engine bay... Kinda makes it hard to look like a professional (were the [dubiously aquired] diagrams professional, or a human error?)
As WaxDaddy and others have said "He's still in business, so some people must be happy" aside from you (his mate as you've already said) I don't see anybody else in here.

I wasn't impressed by the noise, my point was that he was too busy trying to impress us with his sierra instead of finishing the job up and not making so many "Human Errors"
« Last Edit: November 21, 2010, 23:29:09 PM by Herak »

Offline 3drpete

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« Reply #47 on: November 21, 2010, 20:59:22 PM »
Quote from: Herak
Lots of human errors in one engine bay... Kinda makes it hard to look like a professional (were the stolen diagrams professional, or a human error?)
As WaxDaddy and others have said "He's still in business, so some people must be happy" aside from you (his mate as you've already said) I don't see anybody else in here.

I wasn't impressed by the noise, my point was that he was too busy trying to impress us with his sierra instead of finishing the job up and not making so many "Human Errors"


STOLEN DIAGRAMS!! whats that got to do with ote? mate, yes he is! but that still dont stop me telling you how his work is, if he was that UNPROFFESSIONAL i can tell you he wouldnt be near my car, having 2 kids i wouldnt endanger there lifes! lots of "human errors" in the engine bay = a screwdriver left behind!! and abit of loom hanging down, as stated before why didnt anything get said there and then?  why come on here and say it ? why not to his face?

makes me wonder

off the subject this is a site that helps each other out not slag off busines's if thats what ya want to do go on FACEBOOK

pete

Offline tiff

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« Reply #48 on: November 21, 2010, 21:10:38 PM »
was curious to see how the car was reported due to:
1) having seen the car before work started
2) seen the emails between the 2 parties
3) seen the photos of the car before work started.

despite the usual few that like to jump on the bandwagon and join in the 'slate TB' possee at every given opportunity, I was interested to see the other version of events on here.
it's given me a good laugh though

Offline Dave

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« Reply #49 on: November 21, 2010, 21:58:07 PM »

Firstly calm down  

Herak you€™re accusing someone of stealing on a public forum either delete it or I will.

Apart from that nobody has called each other names or anything so I will leave it alone for now.

It's still just a adult disscussion  

However I think it needs to be moved to the General Disscussion area as it has no direct 24V info.


Top Boss is always welcome on here as is anyone else who has something to contribute to Ford Power!
Dave

Offline fordrwd4ever

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« Reply #50 on: November 21, 2010, 22:43:10 PM »
Maybe it`s wise to let TopBoss write down their side of this story?

If they did take pictures, that`s all the better(heck, @ work we always make pictures if a computer/server comes in damaged, just for evidence)
Hammering on a company is easy, but @ least give them a way to explain everything.

I feel this is only fair to both sides.


Keep it very sideways..

Herak

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« Reply #51 on: November 21, 2010, 23:39:44 PM »
Leaving tools in an engine bay, bare wires near bodywork (and starter main terminal about 2 inches away from one) plus the issues that lead to us attending, plus loom left hanging down touching the road...
Hardly minor when you're paying a specialist to look after your car and "make good any work required"

Eh, stolen was used fairly lightly there, but fair play it doesn't look like it. Changed.

I'm not part of a "slate TB posse" - I was the idiot that advised WaxDaddy to get in touch with TB based on reputation in Derby. I am however a mate of WaxDaddy - having resurrected his car for him when it was running the 2.8. Spent 27 hours undoing cut corners and putting it back together properly that time around - without sleep. No it's not my car, but I don't like seeing corners cut on it all the same. Saw lots that afternoon.
« Last Edit: November 21, 2010, 23:40:08 PM by Herak »

waxdaddy

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« Reply #52 on: November 21, 2010, 23:52:18 PM »
You are of course correct, i probably should have said something at the time but after waiting on it 4 weeks then waiting on the day several hours i just wanted to get home and didn't check things i normally would have, the loom for example wasn't spotted till later.

I'm not here to slag him off, i was just giving an account of my experence when i picked my car up. If you read the post i made after i picked it up i said he was reasonably helpful but i wasn't impressed that it wasn't ready when he had told me to come and pick it up.

The car runs ok now and thats all i care about in the end. If somebody was making these same comments about my company however i'd be wanting to make sure it doesn't happen again.

The fact that Fitz has been showing people (tiff) photo's of my cars work without any consent from me is totally, absolutely unacceptable and unprofessional by any standards of business what-so-ever. Taking pictures is fine but surely just for record and not to be passed around behind my back to others like tiff?

Offline Taps

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« Reply #53 on: November 22, 2010, 07:31:23 AM »
Quote from: tiff
was curious to see how the car was reported due to:
1) having seen the car before work started
2) seen the emails between the 2 parties
3) seen the photos of the car before work started.

So you saw the car before work started
You have seen the emails
You have seen the photos of the car before work started

Emails between the person doing the work and the customer surely should be kept between them, not shown to anyone else not in the Company

As for seeing the car and photos of the car before work started has no bearing on anything as it was I take it taken there to be put right, what you dont say is you saw the work carried out before it left so you can not really comment.

Instead of you and others posting on Fitz's behalf or defence it would be fare better for him or someone else fron his company to put there case on the subject.

By all means give praise where praise is due if you have had work done there that you are very happy with but dont be little someone who is not so happy with what they had done. You might think your helping TB but you not in any form.

Offline tiff

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« Reply #54 on: November 22, 2010, 13:46:00 PM »
I was merely trying to balance it out between the 2 parties....failed miserably!

Only saw the car as I was working up that way and collected a part for a mate
Saw the emails due to the comments put on here....
I thought there was also an issue of what the car was taken there for work-wise as well as the quality
You are right, I can not comment being there when the work carried as I was not physically there.
At the same time, neither can others if that's the case.

I've not tried or belittle anyone, and if my posts give off that impression, then it is not intended as such.

Appears this is now personal attack on me, so I shall no longer take part in tyring to get all sides of the story out in the open, and delete myself from this and prob some other user forums. Saves anyone getting upset then.
Toys out of the pram, over and out
« Last Edit: November 22, 2010, 13:47:04 PM by tiff »

Offline 3drpete

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« Reply #55 on: November 22, 2010, 19:02:17 PM »
ok ive been to see fitz today to ask him about the car and tell him about the slagging off on here about him as none of the other 2 are man enough to sort it out face to face (keyboard warriors as i like to call them)it seems like waxdaddy and his FREIND arnt telling the full truth, lets start with when you turn,d up and the car was missing and running rough!!

because it ran out of petrol and lets guess who had the petrol cap key!
fitz then removed the lambna sensor wires thinking it might have something to do with that (hence the wires hanging down)

the screw driver was a "human error" but were all human and make mistakes

the reason why it was being converted to 24v is because the guy who spent 100s of man hours building the 2.8 messed up and it didnt last long (waxdaddys words to fitz not mine)  i take it that was you herak as was the fuel pipe that had burnt through on the exhaust again waxdaddys words to fitz!!

complete hash! again not my words lol

as for moaning about fitz posting private emails up and waxdaddy not being happy WHO WAS THE 1 THAT POSTED EMAILS OFF TOP BOSS ON THIS PUBLIC FORUM WITH OUT TOP BOSS,S PERMISSION??????????????


the car was took to top boss to be FINISHED OFF not a complete 24v conversion! there was a budget mentiond and there were also lots off parts fitted to the car FOC... i.e air flow meter, spark plugs, an elbow fabricated around the oil filter, again all FOC because waxdaddy had a heart attack so couldnt FINISH the car off (i hope ya feeling better bud)

so as tiff says theres 2 sides to every story

as for the stolen diagrams thing! WTF HAS THAT GOT OTE TO DO WITH YOU! WHO ARE YOU CALLING A THEIF?????? ME? FITZ? is it because fitz is black?? how do you like to be accused of something??

so as tiff sais ive been on this site for a while and enjoyed it ,and a big thank you for all the GENUINE people who were willing to help on my questions, not just 2 post wonders coming on to cause a frackar! im sure being in derbyshire and both having a love for the older car we will meet and we can have a chat and a GIGGLE  about this hey

all the best lads

pete

Offline Taps

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« Reply #56 on: November 22, 2010, 19:18:23 PM »
Quote from: tiff
Appears this is now personal attack on me, so I shall no longer take part in tyring to get all sides of the story out in the open, and delete myself from this and prob some other user forums. Saves anyone getting upset then.
Toys out of the pram, over and out

Tiff

In no way was my comments intended to be a personal attack on YOU or any one else, just a recap of your points and other posts in general, thought you new me better then that m8, my point of the post is what you saw before the work has no bearing on how the car was taken back after work was done on it, we have waxdaddy's and his m8's point of view on it, what we dont have is TB's point of view on it and that can only come from them.

Its fact people have had work done at TB that they are more then happy with, in this case Waxdaddy is not totally happy with what he had done. Theres no reason why this cant be disccused in adult fashion with out ANYONE getting angry and throwing there toys out of the pram as the saying goes.

Offline capri v8 driver

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« Reply #57 on: November 22, 2010, 19:54:41 PM »
Quote from: tiff
I was merely trying to balance it out between the 2 parties....failed miserably!

Appears this is now personal attack on me, so I shall no longer take part in tyring to get all sides of the story out in the open, and delete myself from this and prob some other user forums. Saves anyone getting upset then.
Toys out of the pram, over and out


Quote from: 3drpete
so as tiff sais ive been on this site for a while and enjoyed it ,and a big thank you for all the GENUINE people who were willing to help on my questions, not just 2 post wonders coming on to cause a frackar! im sure being in derbyshire and both having a love for the older car we will meet and we can have a chat and a GIGGLE  about this hey

all the best lads

pete


Quote from: 3drpete
but were all human and make mistakes

yes we are humans, and we all make misstake. hey, i am a world champion if it comes on making misstakes and screw ups.  

i hope for you 2 that you stay.

but the fact is i am behind a keyboard, trying to help everyone and to solve your problems. this is a other problem where i tryed to help and yes, the pictures i have seen off the loom and the story behind it is not very nice. but still, like i said before, i hope Fitz is watching this and i really hope that Fitz tells his story about this and post the pictures.

 





greetz Paul.

Capri V8 Driver.

Offline Taps

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« Reply #58 on: November 22, 2010, 20:31:23 PM »
Some valid points there Pete


Quote from: 3drpete
so as tiff sais ive been on this site for a while and enjoyed it ,and a big thank you for all the GENUINE people who were willing to help on my questions, not just 2 post wonders coming on to cause a frackar! im sure being in derbyshire and both having a love for the older car we will meet and we can have a chat and a GIGGLE  about this hey

all the best lads

pete

I hope your not another one off to never return as theres really no reason for you to do so.


Remember all why Tony and I set this place up more then a few years ago, good information, no bullshit posts, help anyone and disccusions that can be made as adults, difference of opinions there was bound to be and at the end of the day people would agree to dis-agree and leave it at that without anyone getting the hump slagging each other off etc etc unlike was to be found on other sites, it worked, it still works IMO and thats been down to everyone who has ever come here.
« Last Edit: November 22, 2010, 20:33:56 PM by Taps »

Offline TwinTurbo

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« Reply #59 on: November 27, 2010, 07:54:40 AM »
Right.

I guess every body else needs to back out of this conversation.

Wax. Does the car now run and drive as you would expect, if so I think you need to chat with FITZ and come to some sensible agreeable middle ground regarding the issues on the day of pickup.

If the car is not running as expected then the same call needs to be made to discuss that resolution.


I think that once your issues are resolved and we have Your and Fittz Agreement (Via Tiff if needbe) then we will move this thread to the Admin area where it will remain for future reference if necessary.

I don't think we need any further comment on the open forum.

Thanks

TT

 

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