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Author Topic: ebayers beware!  (Read 3629 times)

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Offline tiff

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ebayers beware!
« on: November 19, 2008, 18:45:13 PM »
friend of mine, by accident, sent an item to wrong person.
immediately he called the real buyer, explained his mistake, and said he would get the guy who he sent it to, to send on. he did so, but there has been a 2 day delay due to work commitments the other end.
spoke the the real buyer at 1500 and said should be with him tomorrow, and he was all fine and dandy and thankful etc.
mate just checked his feedback - he's left Negative feedback
total utter trouser-snake all that 500+ feedback ruined cos of 1 bloke who only joined 5 November.
He even called him and the bloke was  saying tough crap. beware this buyer!
7261.beachboy is the username



Offline Mikey J

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ebayers beware!
« Reply #1 on: November 19, 2008, 19:10:12 PM »
Isn't your mate allowed to respond to negative feedback, if so he can set out the situation as he see's it?

Offline snoopaloopa

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« Reply #2 on: November 19, 2008, 20:23:58 PM »
I don't think you can leave negative feedback if your a seller anymore, fookin stupid idea that is

Offline tiff

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« Reply #3 on: November 19, 2008, 21:03:05 PM »
correct Snoopa - only buyers can leave neg feedback.

all attempts at a reasonable resolution have been thrown back so now in hands of eBay...

just beware fellow eBayers!

Offline Mikey J

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« Reply #4 on: November 19, 2008, 21:09:15 PM »
But I suggested your mate replies to the negative feedback and he can do that if he wants to.

Offline Dave

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« Reply #5 on: November 19, 2008, 22:59:13 PM »

Oh boy what a game I have had with this very thing.

Ebay won't even answer my emails anymore as they simply can't argue with me, I have shown them how unfair their new system is & proved it.

The team who thought this up at eBay are complete nutters.

Anyway I had same sort of thing.

Sold a car to a guy with no feedback, took him a week to turn up, 4 hours later than arranged, I picked him up from the train station etc etc.
Couldn't do more for the guy.

Anyways he was over the moon with the car, we talked for over an hour, then he drove it 140 miles with no tax, M.O.T or insurance!
I got him to sign a dissclaimer before he left  

3 weeks later he leaves neg feedback saying mileage was out by 2000 miles which it was not & it was sold as seen anyway with no history.

Ebay was a joke, you can't get outside companys like Square Trade to sort it out now either, so all I had left was to keep emailing the buyer pointing out all what I had done for him, what a bargain he had & how unfair he was being.

After 2 weeks of some heated emails he changed it to positive & I got my 100% positive back.

Ebay is a joke, only chance you have is to reason with the buyer.

Very dodgy selling stuff on ebay now that sellers are at the mercy of the buyers feedback.
Dave

IansSaph

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« Reply #6 on: November 20, 2008, 11:52:18 AM »
great for buying.... sh1tty for selling.....


Offline Mik

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« Reply #7 on: November 20, 2008, 21:06:30 PM »
It really is starting to become crap. You get fleeced with charges, have sod all protection through paypal despite what they keep advertising, cant defend yourself as a seller with neg feedbaack and you cant even have full control on how you sell your own possesions.
There was an article on BBC news about the sham that is ebay and how little protection you have through them. They are a law onto themselves. One thing that was recommended is to always use your credit card for purchaces, at least then you're guarenteed to get your money back if it all goes wrong.
Time for a bit of competion to shake them up a bit. Either that or trading standards pull there finger out.
You can see why that guy went to court to protect his 100% feedback.

Mik

haggis

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« Reply #8 on: November 21, 2008, 15:51:12 PM »
i hate the no negative feedback for sellers rule

ive got this donkey who keeps buying suspension and wanting me to send it to poland via some random courier.

i'm not interested as ive got a parcel force account that picks up from my house!

hes bought the suspension twice now and its cost me about £15 which i probably wont get back knowing ebay!

Offline martinez

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« Reply #9 on: November 21, 2008, 19:38:33 PM »
Quote from: haggis
i hate the no negative feedback for sellers rule

ive got this donkey who keeps buying suspension and wanting me to send it to poland via some random courier.

i'm not interested as ive got a parcel force account that picks up from my house!

hes bought the suspension twice now and its cost me about £15 which i probably wont get back knowing ebay!

can't you just block him from bidding anymore ?
I had a bloke from Portugal kept asking me to send a fragile spoiler by post, but a mate warned me that there have been scams from some foriegn buyers where they say it's arrived damaged and as it's not worth all the money to pay to return it, they get the item and a re-fund. well, not from me they don't.
I'm also pissed that you can't check out those bidding against you anymore, I've caught a few in the past bidding on their own items under another name and they've been kicked off ebay, now who knows anymore

Offline tiff

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« Reply #10 on: November 21, 2008, 20:08:18 PM »
he got the item and corrected his comments but the neg still stands....bummer!

Janspeedcapri

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Offline Tony

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« Reply #12 on: November 22, 2008, 00:01:21 AM »
ya think thats bad?

ok, i bought an item with "buy it now" there was a few the guy in china had for sale so bought and piad for,,
waiting for it to come!
i was notified i had mail from the guy and a phone number to call to arrange date/time for delivery
BUT
a few days later i noticed on my ebay summery the item wasnt there,mail had gone. looked for the buyer and he was gone also. so with luck i looked on paypal and found his e mail addy and mailed him.
guess what the reply was,,,,

hi,sorry,nothing happened to my item,i im surprised,ebay think i broken the design right and my account is suspended for a period of  7 days,I have sold this for four years! pls give me your name and address for me to check,i will inform you with a track number,  item is sent in china don't worry,"as described" in the listing page,normal shipping time is about 18-29 working days,if you still didn't receive it in normal shipping time,you can open a  dispute in paypal to protect yourself. your welcome to see my ebay shop again about 10 days,if any question pls email to me,
thanks!

since this, i have found the item was quite local but DUE TO E BAY removing the item, it also removed his mail with the phone number/tracking info,
so its on its way back to china!!!

many thanks E BAY by removing the ebayer as his item looked like some one elses, you protected  eerrmmm who exactly?
hope the guy is honest other wise i loose dosh coz ebay also removed all info so i have no proof!!

tony

the 24v xr4i auto-0 to 60 in 6.71 secs

Offline just4george

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« Reply #13 on: November 22, 2008, 00:25:12 AM »
kinda know how you feel tony?
Photos soon.

Offline KIB

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« Reply #14 on: November 22, 2008, 10:55:25 AM »
I‚‚žÂve never sold any items on eBay, but I have bought a lot of Capri parts and Capri related items during the past years. Most of it from England and some from Germany.
Haven‚‚žÂt yet had to leave a negative feedback. The few small problems I‚‚žÂve had have easely been sortet with a few e-mails. So in general I believe most of the people on eBay still are serious.

About the new feedback system, did the old system work then?  As a serious ‚€¦‚Å“buyer onlyÂ‚Ý the new system is perfect.
If a buyer left a negative feedback with the old system because of some ‚€¦‚Å“shittyÂ‚Ý parts, the next thing that happened was the seller replying the feedback giving the buyer a negative feedback. Many times buyers didn‚‚žÂt leave negative feedbacks because they feared getting a negative feedback in return.

I do see the problems with unfair feedbacks thou.... But how would the perfect feedback system be then??

Knut
Regards                                         
Knut form Norway


haggis

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« Reply #15 on: November 25, 2008, 00:24:29 AM »
my ebay shop saga continues!

Mr K from poland has left me negative feedback on the suspension hes bought 3 times.

ive had to report it to ebay as feedback abuse as he says he never recieved them

Of course he never paid for them and left me a ton of abusive emails

Hes also cost me £20 now in ebay fees and wrecked my perfect feedback record!


I'm not a vindictive guy but when somebody mucks around with you like this steps must be taken

luckily since hes a buyer i have his real name address and phone number so coming up with a big

F**K you parcel should be fun.


The no seller neg feedback rule is bollocks, damn ebay!

Offline Leebay

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« Reply #16 on: December 15, 2008, 19:02:30 PM »
Has no-one come up with a competitor to rival ebay yet? I think it was google that was setting up their own online auction site......never really hard anymore about it.

Way things are going I`ll be selling more car parts online in the future........and touch wood I`ve still got a 100% positve feedback on ebay but everytime I list parts on there I get more sick and tired of the idiots on there......thats goes for the staff as well!


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